Apple Confirms Some Retina MacBooks Shipped With Faulty USB-C Cable: Here's How To Get A Replacement

Apple's USB-C cables have run into troubled waters. Some of the Retina MacBooks from Apple, the company confirmed, were shipped with defective USB-C cables.

The USB-C cable was introduced along with the 12-inch Retina MacBook from the company. The cable was also sold independently as a separate accessory from the Apple Store.

The faulty cables basically fail to charge the device sans any warning, which per Apple is due to a designing flaw.

"A limited number of Apple USB-C charge cables that were included with MacBook computers through June 2015 may fail due to a design issue. As a result, your MacBook may not charge or only charge intermittently when it's connected to a power adapter with an affected cable," notes Apple.

To resolve the issue, Apple has launched a worldwide replacement program for USB-C cables that shipped from April 2015 to June 2015.

Therefore, Retina Macbook users need not fret as Apple has said that it will provide those affected by the issue with a new USB-C charge cable that has been redesigned. How much will the damages be, you wonder? It will be free of charge for eligible customers.

Apple says the program will also cover USB-C charge cables that were sold as independent accessories.

How to identify the faulty USB-C cable?

"Affected cables have "Designed by Apple in California. Assembled in China." stamped on them. New, redesigned cables include a serial number after that text," says Apple.

The image below will be a good reference point.

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